COMPANY ADMIN GUIDE

Chat

Communicate with employees and managers — send direct messages, start group conversations, and manage your chat threads.

Using the Chat Interface

The Chat page is your centralized messaging hub. Start direct conversations with individual employees or managers, participate in group chats, search conversation history, and manage your messaging threads all in one place.

Chat Main Features

Search Conversations

Quickly find past conversations by searching participant names or keywords.

Chats & Contacts

Toggle between your active chats and available contact list.

Recent Chats

Access your recently used conversations with quick navigation.

Starting a Conversation

1

Switch to Contacts Tab

Click the Contacts tab to view available employees and managers to chat with.

2

Select a Person or Group

Click on any contact name to start a new one-on-one conversation, or create a group chat with multiple participants.

3

Type Your Message

Use the message input field at the bottom to compose and send your message.

4

Send Message

Press Enter or click the send button to deliver your message to the recipient(s).

Conversation Management

1

Search Within Conversations

Use the search box to find conversations by contact name or keywords.

2

Pin Important Conversations

Pin frequently used conversations to keep them at the top of your list for quick access.

3

Mute Notifications

Silence notifications from specific conversations while remaining in the chat thread.

4

Archive or Delete Chats

Archive old conversations or delete them if they're no longer needed.

Chat Features & Tips

  • Real-time messaging — Messages are delivered instantly to recipients
  • Group conversations — Chat with multiple team members at once
  • Message history — Access all past conversations with full context
  • Notification settings — Control when and how you're notified
Tip: Keep your conversations professional and focused on business topics. Use chat for quick updates and direct messaging — for formal announcements, use the Emails section instead.