SUPER ADMIN GUIDE

Home Dashboard

A single screen that gives Super Admins a real-time snapshot of every company, employee, contract, and activity across the whole Techsup Track platform.

Understanding Your Home Dashboard

As a Super Admin, the Home dashboard is the first thing you see after logging in. It aggregates data from every company on the platform, so you can monitor overall health without opening each company individually.

Who sees this?

This dashboard is only visible to Super Admin accounts. Company-level admins and managers only see data for their own company.

Filtering the Dashboard

Every metric on this page can be narrowed to a specific time range.

1

Pick a Quick Range

Use the quick filter buttons — Today, Last Week, This Month, or This Quarter — to instantly update every card and chart.

2

Or Set a Custom Range

Enter a Start Date and End Date manually, then click Search to apply it.

3

Reset When Done

Click Reset to clear the filter and return to the default view. The active filter is always shown in the blue banner above the metric cards.

What Each Metric Card Shows

The dashboard groups platform-wide numbers into cards. Most cards break down into an Active / Pending / Inactive (or similar) status underneath the headline number.

Companies

Total number of companies on the platform, split by Active, Pending, and Inactive status.

Total Employees

All employees across every company, broken down by Active, Pending, and Inactive.

Contracts

Total contracts platform-wide, split into Active Contracts, Ended Contracts, and Unknown End Date.

Company Contracts

Contracts specific to companies (as opposed to individual employees), with the same Active / Ended / Unknown breakdown.

Super Admins

Count of accounts with Super Admin access across the platform.

Managers & Admins

Total Managers and Admins platform-wide, each with Active / Pending / Inactive status counts.

Projects & Tasks

Total Projects and Tasks, split into Active and Ended.

Files

Total files shared platform-wide, split by Emails and Guest Messages.

Contact Requests

Inbound contact requests, broken into Redirected, Pending, and Closed.

Shifts & Single-User Shifts

Total scheduled shifts (Active / Inactive) and shifts assigned to a single employee.

Holidays

Total configured holidays, split into Public and Private.

Activity Logs

Total logged system events, plus a timestamp of the last activity and current Online / Offline counts.

License & Live Usage

Total Allowed License Employees shows how many employee seats are licensed platform-wide. Employees Working Now shows how many are currently checked in.

Visual Breakdown Charts

Below the metric cards, donut charts visualize the same Companies, Total Employees, Contracts, Projects, and Tasks numbers so you can quickly spot the ratio between Active, Pending, Inactive, and Ended items at a glance.

Tip: Use the date filter to compare periods — for example, switch to "Last Week" to check how many companies or employees were added recently, then reset to see all-time totals.