COMPANY ADMIN GUIDE

Chat Users

View all chat users in your company — see employee and manager profiles, roles, and quickly start conversations or access chat history.

Chat Users Directory

The Chat Users page displays a comprehensive directory of all employees and managers who can participate in company chat. Access this page to view user profiles, roles, and contact information, and quickly initiate conversations with any team member.

Chat Users Summary

The header shows a count of total chat users (e.g., "Chat / 5 users") and provides quick action buttons for easy navigation back to your active chats.

Chat Users Table Columns

Column What it shows
User Avatar & Name Profile picture and full name of the employee or manager
User ID Unique identifier for the user in the system
Email Email address for the user — can be used for direct contact
Role User role in the company (Manager, Employee, Admin, etc.)
Actions Quick action buttons like "View Chat" to start messaging

User Categories

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Employees & Managers

The main user category showing all active employees and their managers available for chatting.

Starting a Chat from This Page

To quickly start a conversation with any user:

1

Locate the User

Find the person you want to chat with in the users table.

2

Click View Chat

Click the View Chat button on their row to open a direct conversation with them.

3

Start Messaging

The chat window opens showing any existing conversation history with this user, or a blank chat if it's the first time you're messaging them.

4

Type and Send

Compose your message in the input field and send it to initiate the conversation.

Viewing User Profiles

Click on a user's name or avatar to view their full profile, including:

  • Full name and profile photo
  • Role and position in the company
  • Contact email and phone (if available)
  • Department and location
  • Online status indicator

Blocking Users from This Page

If you need to block someone from messaging you:

  1. ⚠️Right-click on a user's row or access the options menu (three dots) to reveal more actions.
  2. ⚠️Select Block User from the menu.
  3. ⚠️Confirm the action. The user is now blocked and cannot message you.
Tip: Use the Chat Users page as a quick reference to see who's available in your company for messaging. You can quickly start conversations with any team member without having to search through contacts.