Trashed Emails
Manage deleted emails — restore accidentally deleted messages or permanently purge them from the system.
Managing Deleted Emails
The Trashed Emails page displays all emails that have been deleted or removed. From here, you can restore emails you accidentally deleted or permanently remove them if they're no longer needed. This provides communication recovery protection and audit trail control.
Understanding Trashed Emails
When an email is deleted, it doesn't disappear immediately. Instead, it moves to the trash where it remains recoverable for a specified grace period. This safety measure protects against accidental deletions and ensures you have time to decide on permanent removal while maintaining your communication history.
Trashed Email Summary Cards
Deleted Emails
Total count of all deleted emails in trash.
Deletion Date
When emails were deleted (most recent first).
Recovery Window
Days remaining before permanent purge.
Restoreable
Emails available for recovery action.
Searching and Filtering Trashed Emails
Search by Subject or Content
Type keywords to find specific deleted emails by subject line or message content.
Sort by Deletion Date
Sort the list by when emails were deleted to locate recently deleted messages.
Filter by Participant
Narrow results by sender or recipient name.
Filter by Date Range
Specify deletion date range to view emails deleted within a specific period.
Trashed Emails Table
| Column | What it shows |
|---|---|
| Subject | Email subject line and message ID |
| From / To | Sender and primary recipients |
| Deleted At | When the email was deleted (timestamp) |
| Days Until Purge | How many days remain before permanent deletion |
| Participants | All people involved in the email thread |
| Actions | Restore or permanently delete options |
Restoring an Email
To bring a deleted email back to your inbox:
Find the Email
Locate the deleted email in the trash using search filters or date sorting.
Click Restore
Select the Restore action to move the email back to your inbox.
Verify Restoration
The email is now restored and accessible in your Emails list with all metadata intact.
Permanently Deleting an Email
To completely remove an email from the system:
- ⚠️Select the Delete Permanently action on the email row.
- ⚠️Confirm the action when prompted — this cannot be undone.
- ⚠️The email is immediately and irreversibly removed from the system.